Effective Date: 20 January. 2026

La Vivente New Zealand (“we”, “us”, “our”) operates the website https://lavivente.co.nz (“Site”) to sell clothing items in New Zealand and is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what personal information we collect through the Site, how we use, disclose, store and protect it, and your rights in relation to that personal information.

1.  Who We Are

Business name: IMKA Limited
Trading as: La Vivente New Zealand
Store location: 27 Norana Avenue, Remuera, Auckland 1050, New Zealand
Contact email: laviventenz@gmail.com
Website hosted and operated by: DoMedia (Sri Lanka)

2. What Personal Information We Collect

We may collect personal information about you when you:

• Create an account or register on our Site;
• Place an order, checkout or make a purchase;
• Subscribe to our newsletter or marketing communications;
• Contact us via forms, email or support channels.

Types of personal information we collect may include:

• Name
• Email address
• Phone number
• Billing and delivery address
• Payment information (processed by secure third-party payment providers)
• Order history and transaction details
• Website usage data (e.g., IP address, device type, browser information)

3. Cookies and Tracking Technologies

Our Site may use cookies or similar technologies to collect information about how you use our Site, to improve your user experience, and for analytics or advertising purposes. You may choose to disable cookies via your browser settings, but this may affect some features of the Site.

4. How We Use Your Personal Information

We may use your personal information to:

• Process and fulfil your orders and deliver products;
• Respond to enquiries and provide customer support;
• Send transactional messages (e.g., order confirmation or shipping updates);
• Send marketing communications if you have opted in (you can unsubscribe at any time);
• Improve our Site, products and services;
• Prevent fraud and comply with legal obligations

5. Disclosure to Third Parties

We may share your personal information with third parties where necessary to provide our services, including:

• Payment processors (to process orders);
• Delivery and logistics providers (to fulfil shipments);
• Analytics and advertising partners;
• Service providers supporting our Site (e.g., web hosting, email providers).

These third parties may be located inside or outside New Zealand and may have their own privacy policies. We require third parties to protect personal information in accordance with applicable laws.

6. Overseas Transfers

Because we operate internationally (including web services in Sri Lanka and third-party tools), your personal information may be transferred to and stored outside New Zealand. We will take reasonable steps to ensure it remains protected.

7. Security of Personal Information

We implement appropriate technical, administrative and organisational safeguards to protect personal information from unauthorised access, disclosure, alteration or destruction.

8. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws.

9. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you;
• Request correction of any incorrect or incomplete personal information;
• Withdraw consent where we rely on consent to process personal data.

To exercise any of these rights, please contact us at laviventenz@gmail.com.

10. Marketing Communications

If you opt in to receive marketing emails, you can unsubscribe at any time by following the instructions in our messages or by contacting us at laviventenz@gmail.com.

11. Children’s Privacy

Our Site is not intended for children under the age of 13 and we do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will be posted on this Site with an updated effective date.

13. Contact Us

If you have any questions, requests or concerns about this Privacy Policy or how we handle your personal information, please contact:

La Vivente New Zealand
Email: laviventenz@gmail.com

Phone: 020 433 6789
Store address: 27 Norana Avenue, Remuera, Auckland 1050, New Zealand